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Voice Customer Technical Support Specialist Cover Letter & Resume

Voice Customer Technical Support Specialist Resume Template
Searching for voice customer technical support specialist cover letter and resume sample, this template example - ref.#19801 - provides a career reference guide to help you create and write a cv resume and job covering letter for voice customer technical support specialist using a simple format.

Voice Customer Technical Support Specialist Resume Sample

Professional Experience

Voice Customer Technical Support Specialist Employee From (3/2005) till (3/2017)

Job Responsibilities

Acted as a team leader for a team of individuals; provide a professional first technical point of contact for the customerDiagnose fault related cases by effectively utilizing software diagnostics and other network product utility programs; provide updates as needed to the customer in order to meet performance objectives; ensure cases are allocated to the most appropriate next step as part of the case flow process; perform technical escalations in line with company procedure, monitor systems, customer networks and products, and deal with alerts and events as appropriate; liase and refer issues to correct relevant entities and other vendors as appropriate; document all troubleshooting and case management actions via the electronic case management system, undertake any other reasonable task as assigned.

Education

MBA Degree (2006).
B.Sc. Engineering; Communication Section; Engineering Faculty, Clorado University; 8/2004.

Career / Resume Objective:

Resuming my career as - Voice Customer Technical Support Specialist - in a company where I can express my skills and experience.

Voice Customer Technical Support Specialist Cover Letter Example

Dear Mr. Wells,
I'm submitting a letter to express my strong desire to be considered for the position of "voice customer technical support specialist" being offered by Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.


A brief review of my career working experience will reveal what I can contribute to Segma Int: I have 32 years old, finished B.Sc engineering from the faculty of engineering, got a mba in finance, finished training as ccna cisco certified network associate, with a total working experience of 9 to 10 years, and from 9 years started working as voice customer technical support specialist
I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.


Sincerely,
Flori Rothenberg

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