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SENIOR QUALITY ASSURANCE AND TRIANING EXECUTIVE SE COVER LETTER & RESUME TEMPLATE

Senior Quality Assurance And Trianing Executive Se Resume Template
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SENIOR QUALITY ASSURANCE AND TRIANING EXECUTIVE SE RESUME COVER LETTER SAMPLE


SIMPLE CV COVERING LETTER WRITING EXAMPLE

Dear Mr. Wells,
I'm submitting a letter to express my strong desire to be considered for the position of "senior quality assurance and trianing executive se" being offered by Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.


A brief review of my career working experience will reveal what I can contribute to Segma Int: I have 33 years old, finished B.Sc commerce from the faculty of commerce, finished training as customer service specialist, train the trainer workshop, with a total working experience of 11 to 12 years, summarized as: cusotmer service supervisor for one year, and from 11 years started working as senior quality assurance and trianing executive se
I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.


Sincerely,
Flori Rothenberg

SENIOR QUALITY ASSURANCE AND TRIANING EXECUTIVE SE RESUME TEMPLATE

PROFESSIONAL EXPERIENCE

Senior Quality Assurance And Trianing Executive Se Employee From (8/2003) till (3/2017)

JOB RESPONSIBILITIES

In raya contact center; provide training continuous coaching for new old agents on the call center floor; Ensuring that the customer service representatives are offering consistent service by continuous monitoring; participation in the internal quality audit program, staff training, tracking accomplishments, leading team meetings provide status reporting; collecting analyzing data entry on relevant quality performance indicators; monitors evaluates appropriateness of facility quality control plans practices, designs; schedules conducts quality review audits as appropriate to the service, participates in planning development; Coordination presentations of specific training programs as appropriate to the quality assurance needs of service, manage team performance scorecards goals; ensuring teams meet or exceed job expectations performance standards; Actively assist in preparing all required procedures work instructions that will help achieve high quality service level method of operations, in emeit; also i work as a senior sales executive in eme it also my monthly salary is le, my job description; new business generation for core products solutions both locally and on the international market, develop new sales pipelines, develop new opportunities at customer base; Preparing for seminars meetings for new prospects displaying demonstrations for them on microsoft great plains crm in a professional way; classifying prospects according to their needs their priority, meeting revenue targets set by the sales director; Managing the entire sales cycle autonomously using resources in order to win business for the company; advising potential and existing clients on the product range and solutions; Completing and submitting tenders and proposals to bid for business handling discounts requests when needed; providing specialist sales advice up to board level; informing internal customers as to the status and progress of the sales cycle; ensuring high quality of internal coordination and excellent overall service to the customer; providing topical feedback and information to the product development department; establishing opportunities for and maximizing revenue for the training and consultancy team; Using and updating internal systems to allow visibility of prospects and their status in the sales cycle; monitoring existing accounts and their progress to guarantee maximum return; Leading a team of direct sales executives providing them with coaching training on selling techniques help them to generate new leads; high degree perseverance as well as a certain aggressiveness to convince customers.

EDUCATION

B.Sc. Commerce ; Accounting - English Section Section; Commerce Faculty, Clorado University; 5/2003.

CAREER / RESUME OBJECTIVE

Resuming my career as - Senior Quality Assurance And Trianing Executive Se - in a company where I can express my skills and experience.

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