Job Descriptions And Duties


Customer Service Representative Resume Template
Looking for well written customer service representative cover letter sample & resume template in a simple word format doc including cv work experience & job description; this example helps to build your resume and create cv letter. For related downloads click here.



Customer Service Representative Employee From (1/2008) till (3/2017)


Provided a single point for customer service for all products and services; Maximized product sales to agreed targets by probing customer needs and actively cross selling products as well as initiate out door calls in order to increase sales, ensured through personal example; that hsbc provides a high quality service for its customers; identified and followed upon sales opportunities based on potential customer lists, ensured system and procedures are in place by, abiding by audit recommendations, bim and central bank regulations; Abiding by all local and international laws while maintaining hsbc code of conduct and an ethical code that would preserve hsbc reputation worldwide; applied procedures in compliance with audit recommendations local laws; contributed positively to the image of the bank and ensured good customer service implementation by; promoted the banks service and products in very aggressive market environment; effectively cross selling various products to meet exceed hsbc cross selling ratios target; handled general customer queries and redirecting them as appropriate to other staff; Provided feedback either personal through working environment experience or through an impression reflected from customers to the related departments to help improve our products and services in the way they should really be, handling wealth management products.


MBA Degree (2010).
B.Sc. Commerce ; Accounting Section; Commerce Faculty, Clorado University; 7/2007.


Resuming my career as - Customer Service Representative - in a company where I can express my skills and experience.


Dear Mr. Wells,
I'm submitting a letter to express my strong desire to be considered for the position of "customer service representative" being offered by Segma Int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.

A brief review of my career working experience will reveal what I can contribute to Segma Int: I have 28 years old, finished B.Sc commerce from the faculty of commerce, got a mba in human resources on progress, finished training as international computer driving license, with a total working experience of 6 to 7 years, and from 6 years started working as customer service representative.

I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.

Flori Rothenberg

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