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Voice Customer Technical Support Specialist CV Cover Letter & Resume Template

Sample "Voice Customer Technical Support Specialist" Cover Letter & Resume:
Voice Customer Technical Support Specialist Resume Template (#19801)
The voice customer technical support specialist cv cover letter and resume template examples show you how to use the work experience, career objective and job responsibilities to build a simple cv and job letter documents. We also recommend for you to read about The Perfect Cover Letter and Curriculum Vitae Do's and Don'ts.
Example(#19801): CV Letter & Resume Template
Cover Letter Document Writing & Format

From / Candidate Inf.
Full name
Address: city, state, zip code
Contact mobile / phone numbers
Email address
To / HR Personnel Inf.
Title/Name
Position
Corporation name
Corporation address
Date:

Dear Human Resources Manager:

I'm submitting a letter to express my strong desire to be considered for the position of "voice customer technical support specialist" being offered by (company name). I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.

A brief review of my career working experience will reveal what I can contribute to (company name):

I have 32 years old, finished B.Sc engineering from the faculty of engineering, got a mba in finance, finished training as ccna cisco certified network associate, with a total working experience of 9 to 10 years, and from 9 years started working as voice customer technical support specialist.

I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.


Sincerely,
(Applicant name)


Sample Resume Template

Professional experience

Voice customer technical support specialist employee from (joining date) till (leaving date)

Responsibilities

Acted as a team leader for a team of individuals; provide a professional first technical point of contact for the customerDiagnose fault related cases by effectively utilizing software diagnostics and other network product utility programs; provide updates as needed to the customer in order to meet performance objectives; ensure cases are allocated to the most appropriate next step as part of the case flow process; perform technical escalations in line with company procedure, monitor systems, customer networks and products, and deal with alerts and events as appropriate; liase and refer issues to correct relevant entities and other vendors as appropriate; document all troubleshooting and case management actions via the electronic case management system, undertake any other reasonable task as assigned.

Education

MBA Degree (2006).
B.Sc, Engineerin, communication sectio, engineering faculty, clorado universit, 8/2004.

Career objective

Resuming my career as - voice customer technical support specialist - in a company where I can express my skills and experience.



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Posted by: Amr ElKashef | Author:
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