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Senior Quality Assurance And Trianing Executive Se CV Cover Letter & Resume

CV Letter, Resume Writing & Format Example

Find senior quality assurance and trianing executive se cv resume with cover letter sample (ex. 396), simple template format example helps with document writing.

See also:
- How to Create a Resume Template With Microsoft Word
- Senior Quality Assurance And Trianing Executive Se Application Letters.

Senior Quality Assurance And Trianing Executive Se CV Cover Letter & Resume

Resume Example:


Professional experience

Senior quality assurance and trianing executive se employee from (8/2003) till (3/2017)

Job responsibilities

In raya contact center; provide training continuous coaching for new old agents on the call center floor; Ensuring that the customer service representatives are offering consistent service by continuous monitoring; participation in the internal quality audit program, staff training, tracking accomplishments, leading team meetings provide status reporting; collecting analyzing data entry on relevant quality performance indicators; monitors evaluates appropriateness of facility quality control plans practices, designs; schedules conducts quality review audits as appropriate to the service, participates in planning development; Coordination presentations of specific training programs as appropriate to the quality assurance needs of service, manage team performance scorecards goals; ensuring teams meet or exceed job expectations performance standards; Actively assist in preparing all required procedures work instructions that will help achieve high quality service level method of operations, in emeit; also i work as a senior sales executive in eme it also my monthly salary is le, my job description; new business generation for core products solutions both locally and on the international market, develop new sales pipelines, develop new opportunities at customer base; Preparing for seminars meetings for new prospects displaying demonstrations for them on microsoft great plains crm in a professional way; classifying prospects according to their needs their priority, meeting revenue targets set by the sales director; Managing the entire sales cycle autonomously using resources in order to win business for the company; advising potential and existing clients on the product range and solutions; Completing and submitting tenders and proposals to bid for business handling discounts requests when needed; providing specialist sales advice up to board level; informing internal customers as to the status and progress of the sales cycle; ensuring high quality of internal coordination and excellent overall service to the customer; providing topical feedback and information to the product development department; establishing opportunities for and maximizing revenue for the training and consultancy team; Using and updating internal systems to allow visibility of prospects and their status in the sales cycle; monitoring existing accounts and their progress to guarantee maximum return; Leading a team of direct sales executives providing them with coaching training on selling techniques help them to generate new leads; high degree perseverance as well as a certain aggressiveness to convince customers.

Education

B.Sc, Commerc, accounting - english section sectio, commerce faculty, clorado universit, 5/2003.

Career / Resume objective

Resuming my career as - senior quality assurance and trianing executive se - in a company where I can express my skills and experience.


CV Cover Letter:


Dear Mr. Wells,

I'm submitting a letter to express my strong desire to be considered for the position of "senior quality assurance and trianing executive se" being offered by segma int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.

A brief review of my career working experience will reveal what I can contribute to Segma Int:

I have 33 years old, finished B.Sc commerce from the faculty of commerce, finished training as customer service specialist, train the trainer workshop, with a total working experience of 11 to 12 years, summarized as: cusotmer service supervisor for one year, and from 11 years started working as senior quality assurance and trianing executive se.

I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.


Sincerely,
Flori Rothenberg


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