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Senior IT Technical Support Engineer CV Cover Letter & Resume

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Find senior it technical support engineer cv resume with cover letter sample (ex. 553), simple template format example helps with document writing.

Senior IT Technical Support Engineer CV Cover Letter & Resume

Senior It Technical Support Engineer CV Resume

Resume Example:

Professional experience

Senior it technical support engineer employee from (1/2004) till (3/2017)

Job responsibilities

Cover letter, dear; m working as an it technical support with seniority; and total experience of years in the fields of banking, and software industry; during my career i was involved in several branches of it support such as application, systems, networking, and db support; through out my assignments i managed several tasks of network design administration security, unix shell script programming, projects supervision, oracle sql db creation, and modification, data center management, systems operation support; and training i had also training courses in networking, systems administration, and programming; hoping that my qualifications and experience will satisfy your business needs, detailed a full view of my career history below, my best regards, ahmed m a abdulmagid, jeddah, saudi arabia tel, email address dahab yahoo com; Availability within weeks if the job in saudi arabia as i live in jeddah with a transferable valid iqama profession title in iqama is programmer or within month if outside of saudi arabia, name ahmed m a abdulmagid, birth date th oct, married; objective to reach an it environment which meets the basic dimensions of computers accuracy, speed, capacity; and to always visualize the dimension of security which i believe is the fourth dimension acting as capsulation shield of successful it business; M seeking in this occasion a senior or middle management position in it technical support that utilizes my past years of experience; and my latest studies in it and networking security as well; experience present solution garden for computer services, head office, jeddah, saudi arabia; senior it technical support reporting directly to it manager; achieved a higher technical support performance rate through serving over clients in a short period; tight contract conditions with minimal available staff, and strong competition in software industry market; Managed to qualify sales representatives to perform support services to clients in order to meet shortage of support staff, managed in the past years the following tasks, analysis, installation, implementation, software testing training, and technical support for over factories, hospitals, banks, schools, and tourism companies; Designed applications through analyzing business needs versus available programming capabilities for more than projects during years, and, set testing environments; and managed application testing for all of the software products in the company, planned, and held training presentations; and lectures for more than trainees of internal staff, and clients staff; was involved in over fields of applications such as; Hr,banking financial,hand held scanning devices for store keeping sales analysis purposes hospitals pharmacies,tourism,industrial production, education, through the following systems,and tools, win, win server,active directory, dhcp, dns,wins,isa server,exchange server, network designing,administration, and security, application sharing for network users, aix; unix systems administration shell scripting programming; core banking and service delivery for various banking customers; oracle sql server installation data base administration, education, florida university, business administration and accounting, foreign languages training courses, spoken written languages arabic, english, little bit german, security comptia mitm jeddah, network comptia mitm jeddah, unix shell programming ncr florida, unix system administration ncr florida, computer techniques icl institute uk u s, cobol programming icl institute uk u s, cobol direct access icl institute uk u s, cobol practical course icl institute uk u s, unix operating system internal training, itx operating system internal training, list of environments, systems, applications, and h w, windows server, windows, isa server, dns, wins, active directory, dhcp server, lan wan, tcp ip, anti virus, anti hacker utilities, windows p, unix,aix,sarie,linux, itx,tandem,swift bess systems administration, windows nt, guardian operational,universe db, and open view on hp tandem,cobol on hp, sun,compaq,and ncr machines; bank master system kindle on hp unix on hp machines, core banking, sql server, oracle i oracle g, vb vb net; Tadawul ims international monetary system on universe db sun unix system on sun machines globus temenos, microsoft office access, excel, power point, word, ms project, visio, on open atm systems on stratus machines; cms card management system on sun unix on sun machines, eip enterprise integration project on sun solaris; stcbp saudi tele communication billing payment through atm cards and, voice link, windows, eac and, urm security utilities using at t ncr machines, mode banks cobol package, ncr unix sysadm utility, peachtree accounting program package.


B.Sc, Commerc, business administration sectio, commerce faculty, clorado universit, 5/1989.

Career / Resume objective

Resuming my career as - senior it technical support engineer - in a company where I can express my skills and experience.

CV Cover Letter:

Dear Mr. Wells,

I'm submitting a letter to express my strong desire to be considered for the position of "senior it technical support engineer" being offered by segma int. I fully believe I'm qualified to fill the position and make great contributions to encourage the growth of organization.

A brief review of my career working experience will reveal what I can contribute to Segma Int:

I have 47 years old, finished B.Sc commerce from the faculty of commerce, finished training as security comptia, network comptia, unix shell programming, unix system administration, computer techniques, cobol programming, cobol direct access, cobol practical course, with a total working experience of 22 to 23 years, summarized as: it systems operation and support shift leader for 4 years, it systems operation and support shift leader for 5 years, systems operation and support supervisor for 3 years, and from 10 years started working as senior it technical support engineer.

I'm convinced that I can provide you with the detailed information needed for you to see what positive contributions I could make if given the chance to come in for an interview.

At your earliest convenience please contact me at 323.937.3931, or send me an email.

Flori Rothenberg

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